Your SKT fiber connection is very reliable and is seldom the cause of any Internet trouble. If you are experiencing an issue with your Internet or phone, we are here and always glad to help — just give us a call. If it’s a weekend or holiday, or if you want to do some troubleshooting yourself, HERE IS THE SECOND THING TO CHECK: 

2)  Power Cycle your Router – Simply unplug your router from electricity, wait about 10 seconds and plug it back in. Wait 2-5 minutes for all of the lights to come back on and then try your connection again.