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Tips SKT Fiber Customers — Helpful Hint #3

Your SKT fiber connection is very reliable and is seldom the cause of any Internet trouble. If you are experiencing an issue with your Internet or phone, we are here and always glad to help — just give us a call. If it’s a weekend or holiday, or if you want to do some troubleshooting yourself, HERE IS THE THIRD THING TO CHECK:

3)  Unplug the ethernet cable that is plugged into the Internet port on your router. Plug it directly into the ethernet port on your laptop or computer. Do you have Internet? If so, then the problem is likely with your router. If you have a leased router through SKT, call for service, or if you own your own router you will need to contact the manufacturer or purchase a new router. SKT has a great leased option to ensure that you never have to buy another router. Call us today!