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Help & Support

SKT Customer Help Center

Browse the SKT Help Center for all your internet, TV, phone, or security questions and needs.

Internet How do I know when it’s time to replace my router?

If your router is more than three years old or it has suffered damage such as a lightning strike, it needs to be replaced. The quality of routers can vary widely, and you may not have the right router for your household or business. Some routers are not meant to handle a lot of devices at once or higher Internet speeds. They also may not be able to reach all areas of your home or business. If you’re having trouble with low Wi-Fi signal or dropped signal, it may be time to replace your equipment.

SKT offers a worry-free router lease program. It includes free installation and no upfront costs. You’ll experience a faster, more reliable connection throughout your home and more control over your network. Learn more about SKT’s Managed Wi-Fi.