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SKT Customer Help Center

Browse the SKT Help Center for all your internet, TV, phone, or security questions and needs.

Billing What features are included in online billing?

Service Summary: Shows the summary page for the current billing month for your main line. Sub-menus allow you to choose the page number that you want to view, choose the billing month you would like to view, and switch between numbers if you have more than one number billed together.

Service Detail: Allows you to view service charges in detail, including fees, and taxes. Usage Overview – overview gives a detailed list of all toll calls billed on the current month’s bill and downloads a detailed list of toll calls not yet billed (these calls are updated weekly)

Invoice Image: Lets you view your current and previous bills by scrolling through multiple pages.

Pay Bill: Allows you to make a one-time payment on your account using a credit or debit card. You may also establish an automatic monthly payment.

Manage Account: Allows you to change your display name, update email addresses, change login password, change login hint question and answers, change invoice delivery preference, and add accounts to view online.

Log Off: Logs you out of the eBill website and allows you to return to SKTC.net.

 

Overview: Shows the summary page for the current billing month with the current balance and when the bill is due. Sub-menus allow you to manage auto payments and view bill summary by taking you to Invoices.

Invoices: Allows you to view service charges in detail, including fees, and taxes. In Invoices, you can also view your current and previous bills, as well as download printable PDFs. The Usage Overview section gives a detailed list of all toll calls billed on the current month’s bill and downloads a detailed list of toll calls not yet billed (updated weekly).

Pay Bill: Allows you to make a one-time payment on your account using a credit or debit card. You may also establish an automatic monthly payment.

Settings: Allows you to change your display name, update email addresses, change login password, change login hint question and answers, change invoice delivery preference, and add accounts to view online.

Trouble Ticket: Allows you to turn in a trouble ticket on services with a brief description of the problem you are experiencing.

Log Off: Logs you out of the eBill website and allows you to return to SKTC.net.