The SKT Office will be closed and customer service will be unavailable 9:30 a.m. - 11:30 a.m. Wednesday, June 16. Click for details.

Help & Support

SKT Customer Help Center

Browse the SKT Help Center for all your internet, TV, phone, or security questions and needs.

Internet What speed do I need to power all my devices and help avoid buffering?

It is common to underestimate your household’s or business’ needs for bandwidth. Streaming in HD on one device can use 5-8 Mbps. Streaming in Ultra HD 4K can use 25 Mbps. Gaming can use 3-4 Mbps or more per device. If you work from home or take online classes, you can use 5-25 Mbps per device. Add up all the devices that you use at the same time in your home, and you can quickly max out your bandwidth, causing slow-downs. Check out our Speed Advisor Tool to see what plan you need based on your current use or contact a Customer Care Representative for assistance at 888.758.8976.