Help Center Internet Help Articles

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Billing

Why should I call 811 before digging on my property?

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skt
Billing

Is there financial assistance available for your services?

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Internet

How do I set up my @sktc.net email address on my phone or tablet?

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skt
Internet

Why is my Internet connection slow?

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skt
Internet

How do I know when it’s time to replace my router?

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skt
Internet

How do I install the Mesh Wi-Fi Extender?

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skt
Internet

What is a virus scanner and why do I need one?

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skt
Internet

What do I do if I can’t get on the Internet?

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skt
Internet

What do I do if my Wi-Fi is not reaching my whole house, yard, garage?

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skt
Internet

What speed do I need to power all my devices and help avoid buffering?

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Help Center Internet Documents & Downloads

  • Lifeline Program Application

    You may be eligible to receive up to $17.02 off your monthly SKT bill. Income guidelines and other restrictions apply.

    Download File

  • Lifeline Program Flyer

    You may be eligible to receive up to $17.02 off your monthly SKT bill. Income guidelines and other restrictions apply.

    Download File