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Help & Support

SKT Customer Help Center

Browse the SKT Help Center for all your internet, TV, phone, or security questions and needs.

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Help Center Internet Help Articles

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Billing

Is there financial assistance available for your services?

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Internet

What is your social media policy?

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Internet

How much bandwidth do I need to stream video?

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Internet

Were the issues with SKT TV service caused by an issue with SKT Internet service?

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Internet

Why should I call 811 before digging on my property?

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Internet

How do I install the Mesh Wi-Fi Extender?

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Internet

What speed do I need to power all my devices and help avoid buffering?

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Internet

What do I do if my Wi-Fi is not reaching my whole house, yard, garage?

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Internet

How do I know when it’s time to replace my router?

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Internet

Why is my Internet connection slow?

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Internet

What do I do if I can’t get on the Internet?

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Internet

How do I set up my @sktc.net email address on my phone or tablet?

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Internet

What is a virus scanner and why do I need one?

Help Center Internet Videos

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Bandwidth Explained

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