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Help & Support

SKT Customer Help Center

Browse the SKT Help Center for all your internet, TV, phone, or security questions and needs.

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Help Center Phone Help Articles

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Billing

Is there financial assistance available for your services?

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Phone

What are the codes for the Phone Calling Features?

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Phone

How do I use SKT VoiceMail?

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Phone

How do I reduce the number of unwanted sales calls?

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Phone

Is there backup power for my landline phone during power outages?

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Internet

Why should I call 811 before digging on my property?

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Phone

How do I opt out of receiving a print telephone directory?

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Phone

What should I do if I have no dial tone?

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Phone

What should I do if I don’t have a dial tone on at least one of my phones but not all of them?

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Phone

What should I do if I don’t have dial tone on any of my telephones?

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Phone

What should I do if I can’t receive telephone calls even though I have dial tone?

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Phone

What should I do if I can’t make long distance calls even though I have dial tone?

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Phone

Are there services to help people who are deaf, hard-of-hearing, and/or deaf-blind to place and receive phone calls?