SKT Internal

SKT Resources All Customers

  • Website Privacy Policy

  • Customer Proprietary Network Information

    No customer personal information is ever sold, rented, or given to another party unless required by law or unless that company is transacting business on your behalf.

  • Copyright Infringement Policy

    Pursuant to the Digital Millennium Copyright Act, you may file a Notification of Claimed Infringement with the Designated Agent of a Service Provider if you believe that a Web page hosted by Southern Kansas Telephone Company, Inc., as the Service Provider is violating your rights under U.S. copyright law.

  • FCC Public Inspection File

    To access SKT’s online public inspection file, click here SKT Public Cable Information.  Persons with disabilities who need assistance with issues related to accessible content in SKT’s public inspection file should contact SKT by sending an email to customerservice@sktc.net.  To contact SKT for questions unrelated to accessibility, please call 888.758.8976.

  • Payment Terms

    View and download information regarding Payment Terms.

  • Termination Policy

    View and download information regarding Termination Policy.

  • Call Before You Dig

    Building a deck? Planting a tree? Installing a fence? Call or submit a ticket online at least a few days before starting any digging project so utility lines can be marked. With summer home improvement projects, SKT lines are often cut accidentally, which can lead to unexpected expenses for the homeowner.

  • Lifeline Program

    SKT Phone and Internet subscribers may be eligible to receive a discount on their monthly SKT bill. Income guidelines and other restrictions apply.

SKT Internal

SKT Resources Cable Modem Phone & Internet, SKT TV Customers

  • Annual Cable Modem & TV Subscriber Notice

    View and download information regarding the annual subscriber notice for customers who receive services over the cable modem system or subscribe to SKT TV live TV streaming.

  • SKT Franchising Authorities

    SKT pays fees to local governments based on the number of SKT TV subscribers in the area.

SKT Internal

SKT Resources Internet Customers

  • Internet Privacy Policy

    View and download information regarding SKT’s Internet Privacy Policy.

  • Wireline Broadband Internet Transport Service (WBITS) Rates, Terms and Conditions

    View and download information regarding Wireline Broadband Internet Transport Service (WBITS) Rates.

  • Internet Subscriber Agreement

    View and download information regarding Internet Subscriber Agreement.

  • Wireless Dedicated Internet Service Agreement

    This service agreement applies to subscribers who receive their Internet connection through one of SKT’s Wireless towers, only available in the Clearwater area.

  • Internet Acceptable Use Policy

    SKT has formulated this Acceptable Use Policy in order to provide for the responsible use of the Company’s networks, systems, services, websites and products by our customers and other users of the Company Services, and to enable the Company to provide Users with secure, reliable and productive services.

  • Disclosures Concerning Internet Service

    SKT provides this information in its good faith effort to comply with the disclosures required by the Federal Communications Commission revised “transparency” rule effective on June 11, 2018.

SKT Internal

SKT Resources Phone

  • Back-Up Power

    To avoid a disruption of landline phone service during a power outage – and to maintain the ability to connect to 911 emergency services – SKT provides you with a battery for backup power for your voice telephone service at the time of the initial installation at no additional cost.

  • Kansas Relay Center

    Kansas Relay is a free 24-hours-a-day service that allows people who are deaf, hard-of-hearing, and/or deaf-blind to place and receive telephone calls.

  • National Do Not Call Registry

    You can reduce the number of unwanted sales calls you get by signing up for the National Do Not Call Registry.

  • Notice to Telemarketers

    Information about the Telephone Consumer Protection Act (TCPA), enacted in 1991, that restricts the making of telemarketing calls and the use of automatic telephone dialing systems and artificial or prerecorded voice messages.

SKT Internal

SKT Resources TV Customers

  • WatchTVEverywhere

    WatchTVEverywhere allows SKT TV subscribers to watch games, TV shows, and movies when an SKT Internet connection is not available.

  • TVonMySide

    TVOnMySide is the voice of your independent cable TV operator, representing them when the corporations that control TV programming want to charge more for the TV shows and movies you love.

  • Closed Captioning

    Contact information if you have concerns about closed captioning.