SKT Internal

SKT Customer Resources SKT Policies

Click on the links below to read about our company policies and agreements:
  • Website Privacy Policy

  • Customer Proprietary Network Information

    Read SKT’s policy regarding protection of the confidentiality of your telecommunications service information.

  • Notice to Telemarketers

    Information about the Telephone Consumer Protection Act (TCPA), enacted in 1991, that restricts the making of telemarketing calls and the use of automatic telephone dialing systems and artificial or prerecorded voice messages.

  • Closed Captioning

    View and download information regarding Closed Captioning.

  • Copyright Infringement Policy

    View and download information regarding Copyright Infringement Policy.

  • Disclosures Concerning Internet Service

    View and download information regarding Disclosures Concerning Internet Service.

  • FCC Public Inspection File

    To access SKT’s online public inspection file, click here SKT Public Cable Information.  Persons with disabilities who need assistance with issues related to accessible content in SKT’s public inspection file should contact SKT by sending an email to customerservice@sktc.net.  To contact SKT for questions unrelated to accessibility, please call 888.758.8976.

  • Internet Acceptable Use Policy

    View and download information regarding Internet Acceptable Use Policy.

  • Internet Privacy Policy

    View and download information regarding Internet Privacy Policy.

  • Internet Subscriber Agreement

    View and download information regarding Internet Subscriber Agreement.

  • Payment Terms

    View and download information regarding Payment Terms.

  • Termination Policy

    View and download information regarding Termination Policy.

  • Annual Cable Modem & TV Subscriber Notice

    View and download information regarding the annual subscriber notice for customers who receive services over the cable modem system or subscribe to SKT TV live TV streaming.

  • SKT Franchising Authorities

    View and download information regarding SKT franchising authorities.

  • WatchTVEverywhere Policy

    SKT TV customers have access to WatchTVEverywhere, which offers online content for many popular networks included in the TV package(s) in their subscription.  Registered users of WatchTVEverywhere must comply with the WatchTVEverywhere Acceptable Use Policy requirements.

  • TVonMySide

    TVOnMySide is the voice of your independent cable TV operator, representing them when the corporations that control TV programming want to charge more for the TV shows and movies you love.

  • Wireless Dedicated Internet Service Agreement

    View and download information regarding Wireless Dedicated Internet Service Agreement.

  • Wireline Broadband Internet Transport Service (WBITS) Rates, Terms and Conditions

    View and download information regarding Wireline Broadband Internet Transport Service (WBITS) Rates.