SKT Internal

Status of Services Current Status


All SKT services are operational unless noted below. If you’re experiencing another service issue or outage, call 888.758.8976 for the fastest service during regular business hours or 24-hour Internet support. You may also use the form below to report your service issue, and a customer service representative will get back with you as soon as possible.
  • SKT TV: Planned Maintenance (complete)

    All SKT TV customers will experience interruptions in service during the maintenance windows listed below. Software updates and equipment upgrades will be completed during these maintenance windows to improve network performance and stability.

    Maintenance Windows

    • Thursday, January 16, 2 – 5 a.m. (complete)
    • Friday, January 17, midnight – 5 a.m. (complete)
    • Tuesday, January 21, midnight – 5 a.m. (complete)

    Two emails (January 14 and January 20) have been sent to SKT TV customers with additional details.

    Learn how to access your WatchTVEverywhere account, included with your SKT TV service, to watch TV on your favorite network apps, such as ESPN, NBC, ABC, and more. In addition to watching on a tablet or mobile device, these apps can be downloaded on your streaming device, such as an Amazon Fire TV stick or Apple TV, and watched on your TV.

Status of Services Report a Service Issue

Use the form below to report your service issue, and a customer service representative will get back with you as soon as possible.

  • (Select all that apply.)
  • Date Format: MM slash DD slash YYYY
  • If you’re having an issue with your TV service, please include channel(s) affected and device(s) used.